Solfena / The details
Terms of use.
A clear understanding, so you can focus on the music. These terms cover the Solfena app and website, and the rights we each bring to them.
Draft updated England and Wales
About these terms
These terms explain the conditions for using the Solfena music practice app for iPhone and iPad, and the website at solfena.com, including its blog. “Solfena,” “we,” “us,” and “our” refer to the provider identified below. “You” means the person using the app or website.
Provider legal name — awaiting confirmationBusiness postal address — awaiting confirmationContact email — awaiting confirmationPlease read and keep a copy of these terms. They apply to the app when presented to you and accepted as part of obtaining or using it. Merely publishing a revised version on this website does not retrospectively change an agreement you already made. Your mandatory legal rights always take priority.
App Store transactions are also governed by the terms presented by Apple. Apple’s Standard End User License Agreement governs the app license unless a valid custom license is supplied through the App Store. These terms do not replace Apple’s agreement with you or reduce your rights under it.
Who can use Solfena
You must be legally able to enter into the applicable agreement. If you are not, a parent, guardian, or other authorized adult must arrange access and any purchase for you where the law permits. Follow the app’s age rating and Apple’s account and family-use rules. Adults supervising a child should help them understand the coaching and choose suitable scores.
You may use Solfena for your own music practice and lawful learning or teaching, subject to your app license and the rights in the music you use. A single download does not grant a school or organization permission to distribute copies to everyone. Appropriate Apple distribution or purchasing arrangements are required.
What the app provides
Solfena helps you explore compatible MusicXML scores, listen to supported instrument parts, select passages, adjust playback tempo, repeat passages, and use a count-in. Piano parts can offer separate-hand playback. The app includes score reading, built-in lessons, and text or spoken explanations in English and Brazilian Portuguese.
Imports support compatible .musicxml, .xml, and compressed .mxl files. Support is not universal: notation, instruments, archive structures, and large or complex documents may have limitations. PDF, scanned sheet music, and photo imports are not supported. Playback and engraving may interpret a score differently from another music application; compare important details with the source score.
The current app does not provide user accounts, cloud library synchronization, a composition editor, MIDI performance input, or automatic assessment of your playing. The microphone is for spoken questions, not for listening to or grading an instrumental performance. Descriptions of possible future features are not a commitment to deliver them.
Devices, availability, and MIDI output
The current app requires iOS or iPadOS 26 or later and sufficient device storage and memory. Check the current App Store listing for supported devices and download requirements before obtaining it. Live coaching also needs a compatible Apple Intelligence device, Apple Intelligence enabled, a ready system model, and language availability. Hardware eligibility alone does not guarantee every optional feature is ready.
Score storage, built-in lessons, sampled playback, and bundled voices operate locally. Apple manages its own speech-recognition and language-model availability. If a required model or permission is unavailable, some voice or live-answer functions may be unavailable; text entry and built-in explanations remain available. The app does not silently send questions to a cloud AI provider as a fallback.
You can route score playback to a compatible external MIDI destination, including supported USB or Bluetooth devices. Sounds, latency, connections, and the number of simultaneous parts depend on that device. Coaching and count-in audio remain on the iPhone or iPad. Consult the instrument’s MIDI documentation and check its volume before playback; use the app’s “Stop all MIDI notes” control if notes remain sounding.
You are responsible for obtaining compatible equipment and for charges imposed by your network, device, or service provider. These requirements do not excuse us from supplying what we have described or meeting our legal obligations.
Coaching and responsible practice
The coach is a learning aid. Some answers are generated by AI using your question and information from the selected passage; others come from built-in explanations. AI may misunderstand a question or produce incorrect, incomplete, or unsuitable guidance, even when an answer sounds confident. Speech transcription and synthesized pronunciation can also make mistakes.
Review your transcript before sending it and check explanations against the score. Ask a qualified music teacher when technique or an interpretation matters. Solfena does not provide examinations, professional accreditation, medical advice, or a guarantee of musical progress. It cannot observe your posture, identify physical strain, or verify how you performed a passage.
Practice at a comfortable volume, take breaks, and stop if playing causes pain or discomfort. Do not use the app when it would distract you from driving or another activity requiring attention. These precautions do not limit our responsibility where we are legally at fault.
Your scores and other content
You retain the rights you already hold in scores, questions, and other material you use with Solfena. Importing music does not transfer ownership to us. You authorize the copying, processing, displaying, and playback needed to carry out your requests on your device; this is not permission for us to publish your music or sell it.
Only import or use material you are entitled to use. Buying a score or finding one online does not necessarily permit copying, arranging, sharing, recording, or public performance. Check the relevant copyright, license, and permissions, particularly for lessons, performances, or distribution. Solfena does not supply those permissions.
The app keeps its own local copy of an imported score and stores library information and practice preferences locally. Keep the original files and suitable backups. Deleting an imported score, deleting the app, losing a device, or restoring it may remove local data. There is no Solfena account-based recovery or synchronization service. Device backups or files obtained from cloud storage are governed by your settings and the relevant provider.
Backing up is a practical precaution, not a waiver of any right to repair or compensation if our digital content causes damage through a failure to use reasonable care and skill.
Permissions and personal information
Spoken questions require microphone and speech-recognition permissions. You can decline or revoke them in device settings and type instead. The current app requires on-device recognition; live answers use Apple’s on-device language model. Do not include confidential information or another person’s personal information in a question unless it is appropriate and you have permission.
Local app processing is separate from use of this website. The website includes Google Analytics on the production Solfena domains, and external links may take you to services with their own data practices. Do not assume the website is anonymous or that its analytics describe the app’s data handling.
Our privacy notice explains the current data handling and any outstanding details. These terms are not a privacy or cookie notice, do not provide consent to optional tracking, and do not waive any data-protection rights. Contact us using the details above with a data-related question. Apple, your file-storage provider, and connected-device providers remain responsible for their own services and notices.
App, website, and third-party rights
The app, website design, branding, and original content are protected by intellectual-property rights belonging to us or our licensors. Your app license allows use rather than transferring ownership. Subject to Apple’s applicable Usage Rules, app access is for Apple-branded devices you own or control, including permitted Family Sharing or volume-purchasing arrangements.
You may read, link to, and keep a personal copy of website articles. Do not redistribute our app, sell access to it, reproduce the website commercially, or suggest endorsement by Solfena without permission. This does not restrict quotation, accessibility uses, lawful interoperability, or other rights granted by law.
Bundled software, voices, models, instruments, and other third-party materials may have their own licenses. Notices are included with the app and, where available, in Settings → About. Those licenses govern the relevant materials and take priority over conflicting restrictions here. These terms do not remove any rights granted by an open-source or Creative Commons license.
Using the app and website fairly
Do not use Solfena unlawfully, infringe another person’s rights, introduce malicious files, interfere with security or availability, impersonate someone, or attempt unauthorized access. Do not remove ownership notices or bypass license restrictions. Reverse engineering and related activities are restricted only to the extent permitted by law and the applicable third-party licenses.
Comply with applicable export and sanctions rules and the terms of your network and connected services. App Store eligibility and distribution restrictions are governed by Apple’s applicable terms. You remain responsible for the equipment and content you choose to connect or import.
Prices, purchases, and cancellation
The current app has no in-app subscriptions or in-app purchases. Any upfront download price is the price disclosed by the App Store before you confirm a transaction. This website does not take payments. We will not introduce a charge for an optional product or service without disclosing it and obtaining the agreement required by law.
For an Apple-billed purchase, use Apple’s purchase and refund support or contact us for help identifying the responsible supplier. Apple’s transaction terms apply alongside mandatory consumer law; no statement here makes a purchase automatically non-refundable.
Where a statutory cooling-off right applies to a digital-content purchase, it is generally 14 days from making the contract. Immediate supply can end that right only where the legally required prior express consent, acknowledgment of losing the cancellation right, and confirmation have been obtained. Merely reading these terms does not give that consent. Rights relating to faulty or misdescribed content remain separate.
Your consumer rights
Nothing here excludes or restricts rights that cannot legally be excluded. Where applicable, the Consumer Rights Act 2015 requires digital content to be of satisfactory quality, fit for a particular purpose made known and accepted before the contract, and as described. Services must be supplied with reasonable care and skill.
If the applicable standards are not met, the law may entitle you to repair or replacement, a price reduction, a refund, repeat performance, or compensation, depending on the problem and the contract. If our digital content damages your device or other digital content because we failed to exercise reasonable care and skill, applicable rights to repair or compensation are preserved, including where the digital content was supplied free of charge.
Tell us what went wrong using the contact details above. Include the app version, device and operating-system version, and a description of the issue if you can. Do not send copyrighted scores or personal information unless needed and permitted. Providing diagnostic information is helpful but is not a condition that removes your legal rights.
Our responsibility to you
We are responsible for loss or damage that is a foreseeable result of our breach of the agreement or failure to use reasonable care and skill. A loss is foreseeable if it is an obvious consequence or was reasonably contemplated when the agreement was made. We do not exclude liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or anything the law does not permit us to exclude.
We are not responsible for a problem caused solely by your unlawful use or by an independent third-party service or device for which we are not legally responsible. This does not exclude responsibility for our own integration, descriptions, or obligations. We do not apply a blanket “as is” disclaimer or an arbitrary financial cap to your consumer rights.
Practice results depend on many factors, and the app is not a promise of a particular grade, performance, or professional outcome. External websites and instrument services are not endorsed merely because we link to or support them.
Updates and changes
We may issue updates to fix defects, improve security or compatibility, comply with law, or make reasonable improvements. Install relevant updates and review any changed compatibility requirements. We remain responsible for updates and functionality required by the contract and applicable law; we will not use an update to take away a paid-for contractual benefit without an appropriate remedy.
Changes to these terms will identify a revision date. We will bring material proposed changes to your attention before they apply and obtain agreement where required. Unless a legal or urgent security reason requires a shorter period, we will give reasonable advance notice. A website edit alone does not impose new charges or retrospectively remove existing rights.
If a material change adversely affects an existing contract and you do not accept it, you can end that contract without a penalty for rejecting the change and retain any applicable refund or other remedy.
Ending use and resolving problems
You can stop using the website or app at any time. Save original scores and any information you need before deleting the app. Deleting an app does not itself request a refund from Apple or remove records held independently by another provider.
Subject to the applicable app license, we may end permission to use Solfena for a serious breach, such as deliberate unlawful use or a security attack. Where a breach can reasonably be fixed, we will explain the issue and give you a reasonable opportunity to fix it first. Immediate action is limited to serious circumstances that make delay unsafe or unlawful. Accrued consumer rights and valid claims survive termination.
Contact us first if you wish to raise a complaint so we can try to resolve it. This is an invitation, not a prerequisite for exercising a legal right or going to court. We do not require private arbitration or waive your right to seek a remedy. If a dispute remains unresolved, we will provide information about alternative dispute resolution where legally required.
England and Wales law and courts
These terms and disputes relating to them are governed by the laws of England and Wales. The courts of England and Wales have non-exclusive jurisdiction.
If you are a consumer living elsewhere, this choice does not remove mandatory protections afforded by the law of your habitual residence or any right to bring proceedings in your local courts. In particular, consumers in Scotland or Northern Ireland may also bring proceedings in their home courts. We will bring proceedings against a consumer only in a court permitted by the applicable consumer-jurisdiction rules.
If part of these terms is unenforceable, the remaining provisions continue only so far as they can operate lawfully and fairly. A delay in enforcing a right is not a waiver. These terms do not override Apple’s separate agreement or third-party licenses, and no transfer of our obligations may reduce your contractual or statutory protection.